Support
Questions, bugs or ideas: supanat0245@gmail.com. Mochi reads every message, usually within two working days. Telling us your iOS version and what happened helps.
FAQ
Do I need an account?
No. Hamstash has no sign-in. Open it and start adding Items.
How do I move my inventory from Sortly, Inventory Now or a spreadsheet?
Export a CSV from your old app or spreadsheet, then go to Settings › Import CSV in Hamstash. Hamstash detects the columns and shows a preview before anything is saved, and you can undo the import. Import is free.
Is there a limit on how many Items I can add?
No. Adding Items is always free and unlimited. The free version includes 3 Places. Hamstash Pro unlocks unlimited Places.
What does Hamstash Pro include?
iCloud sync and backup across your iPhone and iPad, Running Low and expiry reminders, Home Screen widgets, CSV export and unlimited Places. You can choose Pro Yearly (with a 7-day free trial) or Pro Lifetime, a one-time purchase with no price hikes, ever.
How does iCloud sync work? Where is my data stored?
On your device. With Pro, turn on iCloud sync in Settings and your inventory syncs through your own private iCloud to every iPhone and iPad signed in to the same Apple Account. We cannot access it. You can also export a CSV any time (Pro). See the Privacy Policy.
I bought Pro on another device, or reinstalled the app.
Open the paywall or Settings and tap Restore Purchases while signed in to the same Apple Account you bought with.
How do I cancel the free trial?
iOS Settings › [your name] › Subscriptions › Hamstash. Cancel at least 24 hours before the 7-day trial ends and you won’t be charged.
How do I cancel the yearly subscription?
iOS Settings › [your name] › Subscriptions › Hamstash. Cancel at least 24 hours before the renewal date. Pro Lifetime is a one-time purchase and never renews.
Refunds
Refunds are handled by Apple at reportaproblem.apple.com.
Does barcode scanning look up products online?
No. Hamstash works offline. A barcode is saved with your Item so a later scan finds it instantly.
Terms of use
Hamstash uses Apple’s standard End User License Agreement. See Terms.
Still stuck?
Email supanat0245@gmail.com. A screenshot is worth a thousand sunflower seeds.